Sleep Number Customer Service Reviews

sleep number customer service reviews

If you’re considering purchasing a new mattress from Sleep Number, you’ve probably been wondering about price, comfort, trial period, warranty, and customer service. In this article, we’ll discuss each of these factors in detail. Hopefully, you’ll find the reviews helpful! We’ll also discuss the Ghost SmartBed, which has a medical-grade air chamber with five zones on both sides of the mattress.


In addition to the adjustable number firmness, the Sleep Number offers smart features like temperature balancing, responsive comfort, and sleep tracking. However, these features have also led to some customer complaints about the durability of the mattresses. Adjustable air bladders and electronics have been known to malfunction, and some users have had to replace them. Fortunately, customer service is available around the clock, and it should not be difficult to reach a live representative.


A common complaint with Sleep Number beds is air loss. The cause of this problem is faulty air pumps, loose connections, or malfunctioning controllers. Loss of air causes reduced comfort, back pain, and a less restful sleep. Some models of Sleep Number beds are smart and adjust firmness automatically based on temperature or barometric pressure. In some cases, air loss is unavoidable and the only solution is to replace the air chamber.

Another common complaint from Sleep Number customers is the lack of warranty. The warranty is generally below average. Many complain that it ends after the second year. While prorated coverage is still in effect, the non-prorated warranty doesn’t apply to comfort layer flattening or deterioration. Sleep Number customers have compared the warranty to other brands of air beds and mattresses. Other air beds come with three-year non-prorated warranties, while most types of mattresses offer at least 10 years of warranty coverage.

Trial period

When looking for a mattress that is good for all night sleeping, one of the most important things to consider is the Sleep Number trial period. This is the period during which you can evaluate the firmness, feel, and price of the Sleep Number mattress before making the final purchase. If you are looking for a bed that you can sleep on for an entire hundred nights, this is a great option. Although it can take some time to adjust to a new mattress, the trial period allows you to try it out at home for a full 30 days. If you’re not satisfied after that time, you can contact Sleep Number customer service for help.


If you’re considering purchasing a Sleep Number mattress, you may have a few questions. First, how does a Sleep Number customer service team address a problem? The company’s customer service department is designed to help you find the best product for your needs, and a helpful sleep advisor can guide you through the warranty process. You should also keep the original receipt for your warranty claim. This warranty covers manufacturing defects and should last for 10 years.

In terms of customer service, most users rate their Sleep Number beds as above average, but many report frustration with their 25-year limited warranty and 100-night trial policy. Some users complained that the warranty period ended after the second year and that they had to pay for repairs out of their own pocket. Other Sleep Number customers complained that their adjustable base was not included in the trial period, and that they were charged for repairs after two years. While the warranty period is long, it may not cover all problems. Read the terms and conditions of the warranty before buying.


You’ve probably heard about the Sleep Number customer service. But what exactly is it? It is a company that offers adjustable firmness mattresses. They have doubled their research budget and introduced new features like a SleepIQ app. If you have trouble sleeping, you can call their customer service line to discuss the problem. The sleep company also offers financing, but you must apply online first and wait for approval. You can apply for financing online, by phone, or in-store. However, you should be aware that Sleep Number credit cards have a high interest rate. Those with good to fair credit are eligible for this card. However, it is still highly recommended to make an application for the credit card with a credit score of at least 630.

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